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Cookies Policy

We use cookies when you visit our site. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. There are four main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Cart”.

(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

(3) Customer preference cookies – when you are browsing or shopping on MySleepy Tea, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.

(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

Included in the four main cookie types above are the following, among others:

  • Google Analytics cookies, which collect information about customer use of our website. The cookies collect information in an anonymous form, including where visitors have come to the website from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
  • Hotjar, which uses cookies and other technologies to collect data on customer behaviour (e.g. how much time is spent on which pages, which links are clicked on, etc.) and devices (in particular device’s IP address, captured and stored only in anonymised form, preferred language settings, etc.). This enables us to better understand our customers’ needs and to optimise this service and experience. Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual customer. To opt out visit https://www.hotjar.com/legal/compliance/opt-out.
  • Facebook Pixel cookies, which measure ad conversions, optimise and build audiences for advertising campaigns served on Facebook. To opt-out visit https://www.facebook.com/policies/cookies.
  • Twitter Pixel cookies, which measure ad conversions and optimise advertising campaigns served on Twitter. To opt-out visit https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads.
  • Pinterest Tag cookies, which are used to track conversions, optimise and build audiences to reach customers on Pinterest. To opt-out visit https://help.pinterest.com/en/articles/personalized-ads-pinterest.

By using our site, you agree to us placing these types of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at www.allaboutcookies.org and www.youronlinechoices.euPlease note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete user experience that we pride ourselves on providing our customers.